Filed under: Knowledge | Tags: business continuity, business continuity software, business disaster, business impact analysis, Continuity of Operations, COOP, disaster preparation, disaster recovery, disaster recovery software, KingsBridge Disaster Recovery, KingsBridge Shield
In episode 17 of the KingsBridge Shield Series, we’ll learn how to use the Plan MarkUp function in Shield. We are planning to have these available on Thursday mornings starting at 10AM eastern. Mark that time on your calendar to learn more about Shield and how it can work for you!
Here is the seventeenth movie, check it out as you might learn new features and see some cool tricks.
About KingsBridge
KingsBridge offers private businesses and government organizations a unique combination of industry knowledge and cost-effective disaster recovery / business continuity solutions. KingsBridge products and seminars provide the tools to assess possible threats and create tailored plans which mitigate risks and minimize losses in the event of a disruption to business. KingsBridge is headquartered in Ogdensburg, New York, with an office in Ottawa, Canada. For more information visit us atwww.DisasterRecovery.com.
Filed under: Knowledge | Tags: business continuity, business continuity software, business disaster, business impact analysis, Continuity of Operations, COOP, disaster preparation, disaster recovery, disaster recovery software, KingsBridge Disaster Recovery, KingsBridge Shield
In episode 16 of the KingsBridge Shield Series, we’ll learn how to use Personnel Loading in Shield. We are planning to have these available on Thursday mornings starting at 10AM eastern. Mark that time on your calendar to learn more about Shield and how it can work for you!
Here is the sixteenth movie, check it out as you might learn new features and see some cool tricks.
About KingsBridge
KingsBridge offers private businesses and government organizations a unique combination of industry knowledge and cost-effective disaster recovery / business continuity solutions. KingsBridge products and seminars provide the tools to assess possible threats and create tailored plans which mitigate risks and minimize losses in the event of a disruption to business. KingsBridge is headquartered in Ogdensburg, New York, with an office in Ottawa, Canada. For more information visit us atwww.DisasterRecovery.com.
Filed under: Knowledge | Tags: business continuity, business continuity software, business disaster, business impact analysis, Continuity of Operations, COOP, disaster preparation, disaster recovery, disaster recovery software, KingsBridge Disaster Recovery, KingsBridge Shield
In episode 15 of the KingsBridge Shield Series, we’ll learn how to import a database in Shield. We are planning to have these available on Thursday mornings starting at 10AM eastern. Mark that time on your calendar to learn more about Shield and how it can work for you!
Here is the fifteenth movie, check it out as you might learn new features and see some cool tricks.
About KingsBridge
KingsBridge offers private businesses and government organizations a unique combination of industry knowledge and cost-effective disaster recovery / business continuity solutions. KingsBridge products and seminars provide the tools to assess possible threats and create tailored plans which mitigate risks and minimize losses in the event of a disruption to business. KingsBridge is headquartered in Ogdensburg, New York, with an office in Ottawa, Canada. For more information visit us atwww.DisasterRecovery.com.
Filed under: Knowledge | Tags: business continuity, business continuity software, business disaster, business impact analysis, Continuity of Operations, COOP, disaster preparation, disaster recovery, disaster recovery software, KingsBridge Disaster Recovery, KingsBridge Shield
In episode 14 of the KingsBridge Shield Series, we’ll learn how to add a new team in Shield. We are planning to have these available on Thursday mornings starting at 10AM eastern. Mark that time on your calendar to learn more about Shield and how it can work for you!
Here is the fourteenth movie, check it out as you might learn new features and see some cool tricks.
About KingsBridge
KingsBridge offers private businesses and government organizations a unique combination of industry knowledge and cost-effective disaster recovery / business continuity solutions. KingsBridge products and seminars provide the tools to assess possible threats and create tailored plans which mitigate risks and minimize losses in the event of a disruption to business. KingsBridge is headquartered in Ogdensburg, New York, with an office in Ottawa, Canada. For more information visit us atwww.DisasterRecovery.com.
Filed under: KingsBridge Disaster Recovery | Tags: business continuity, business continuity software, business disaster, business impact analysis, Continuity of Operations, COOP, disaster preparation, disaster recovery, disaster recovery software, KingsBridge Disaster Recovery, super bowl, superbowl, superdome
How does watching football on Sunday translate into to-do’s for Monday? More than 100 million people watched the Super Bowl on Feb 3rd, they were expecting a great game and some good entertainment. What they got was almost a disaster for CBS. In the recovery planning business, we are always trying to minimize the likelihood of an incident becoming a disaster. CBS did an excellent job of this on Sunday.
When the power went out in half of the Superdome and the game was stopped unexpectedly, CBS did a good job of keeping people entertained for the 34-minute delay. While they likely didn’t plan for the lights going out in half of the building, they did have a contingency plan for the power going out and as a result were able to keep most fans watching the commercials and the announcers. The numbers aren’t available yet, but they might have sold more commercials because of the extra prime-time viewership the “abnormality” created.
How does this relate to your business?
If you lose power (consistently the biggest threat to business) at your office, plant, etc. are you prepared to maximize the impact and continue with business? Or are you going to wander around hoping the power will come back on? With an effective recovery plan in place, you should know exactly what to do immediately after the power goes off. You don’t have to have the marketing might of CBS, but you also don’t have 100s or millions of people watching your every move on live television.
How does a good recovery plan help business?
A good recovery (such as CBS’s) can actually help market share or increase customers checking out your product. It was reported the viewership actually went up during/after the outage simply because so many viewers tweeted the outage. This caused people to tune in simply to see what was going on (everyone likes a incident to rubber-neck). This increased the total viewers to the broadcast, which will allow CBS to charge more per second for commercials. Making this a VERY GOOD abnormality for CBS!!
When are you doing your plan?
You saw on Sunday how a good plan helps your business, so why are you waiting to do your plan? You don’t know when the next power outage is coming and who will tweet about your inability to operate with your usual efficiency!
About KingsBridge
KingsBridge offers private businesses and government organizations a unique combination of industry knowledge and cost-effective disaster recovery / business continuity solutions. KingsBridge products and seminars provide the tools to assess possible threats and create tailored plans which mitigate risks and minimize losses in the event of a disruption to business. KingsBridge is headquartered in Ogdensburg, New York, with an office in Ottawa, Canada. For more information visit us at www.DisasterRecovery.com.
Filed under: Knowledge | Tags: business continuity, business continuity software, business disaster, business impact analysis, Continuity of Operations, COOP, disaster preparation, disaster recovery, disaster recovery software, KingsBridge Disaster Recovery, KingsBridge Shield
In episode 13 of the KingsBridge Shield Series, we’ll learn how to send a notification using the xMatters integration in Shield. We are planning to have these available on Thursday mornings starting at 10AM eastern. Mark that time on your calendar to learn more about Shield and how it can work for you!
Here is the thirteenth movie, check it out as you might learn new features and see some cool tricks.
About KingsBridge
KingsBridge offers private businesses and government organizations a unique combination of industry knowledge and cost-effective disaster recovery / business continuity solutions. KingsBridge products and seminars provide the tools to assess possible threats and create tailored plans which mitigate risks and minimize losses in the event of a disruption to business. KingsBridge is headquartered in Ogdensburg, New York, with an office in Ottawa, Canada. For more information visit us atwww.DisasterRecovery.com.
Filed under: KingsBridge Disaster Recovery, KingsBridge Train | Tags: amasa back, bruised ribs, business continuity, business continuity software, business disaster, business impact analysis, Continuity of Operations, COOP, disaster preparation, disaster recovery, disaster recovery software, KingsBridge Disaster Recovery, moab, Phoenix software, portal
If you follow our FaceBook page you’ll know that everyone at KingsBridge is passionate about something. Some of us bike, some of us fish, but all of us love being outdoors (whenever the work is done)! A few weeks ago, I was in Moab Utah biking with some friends and had an incident, that luckily didn’t turn into a disaster (but it very nearly did) and it made me think about Disaster Recovery.
We planned the trip to Moab (my 4th) earlier this year and had 13 friends there to ride for a week. On the second day, while climbing out of a canyon, riding at less than 2mph I slipped and feel over. While it didn’t seem like much of an accident it did hurt like crazy. To make a long story short, I bruised my ribs and nearly lost the entire week of riding with friends.
How did make me think of Disaster Recovery? Keep reading…
In business, every day is a relative repeat of the day before. We carry on without many concerns about disasters; but they are never really far away. Having mountain biked for more than 20 years, I’ve fallen off my bike before, but never bruised ribs (or worse). So I had no reason to think this ride wouldn’t be a repeat of all my other rides. However, when I fell off my bike it all changed and this incident luckily remained an incident and didn’t grow into a disaster. The same goes for your business, every day the lights work, but one day (usually without warning) the lights don’t work. Without a plan, this incident becomes a disaster. With a current plan in place, your incident remains an incident. I was lucky to only bruise ribs, but it could have been much worse!
Make sure your business only bruises its ribs and not much worse!
Filed under: KingsBridge Disaster Recovery, Knowledge | Tags: business continuity, business continuity software, business disaster, business impact analysis, Continuity of Operations, COOP, disaster preparation, disaster recovery, disaster recovery software, KingsBridge Disaster Recovery, Phoenix software, webinar, xmatters
Everyone is super busy, we can’t expect you to drop everything and give us an hour of your day. So we recorded our webinar for you to listen to whenever the thought moves you! You can listen to it a number of times in case you missed anything.
This hour long webinar featured Skip Williams of KingsBridge and Lance Stange of xMatters talking about how to think about the complete picture and plan for the result of the disaster rather than the actual incident itself. We even took it one step further and discussed how you can ensure your plans are brought to life with a communication system that matches your processes and delivers the right information to the right people at the right time.
Watch it now, watch it later or book mark it and watch it over and over again.
Filed under: KingsBridge Disaster Recovery | Tags: business continuity, business continuity software, business disaster, business impact analysis, Continuity of Operations, COOP, disaster preparation, disaster recovery, disaster recovery software, KingsBridge Disaster Recovery, Phoenix software
| Don’t you wish you could be sure you’ve planned for everything? |
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| You plan and plan. And just when you think you have all of your plans set, you plan some more. It seems that planning for every scenario is never ending because in all honesty, there are millions of things that could happen that you have to plan for. But what if there was a way to simplify this? What if you changed the way you thought about scenarios and not only thought about what they are, but what the result would be if it actually happened?
Join this hour long webinar featuring Skip Williams of Kingsbridge and Lance Stange of xMatters to learn how to think about the complete picture and plan for the result of the disaster rather than the actual incident itself. We’ll even take it one step further and discuss how you can ensure your plans are brought to life with a communication system that matches your processes and delivers the right information to the right people at the right time. One lucky winner will receive a $50 American Express gift card just for attending this webinar…so you don’t want to miss it. |
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Filed under: KingsBridge Disaster Recovery | Tags: business continuity, business continuity software, business disaster, business impact analysis, concordia, Continuity of Operations, COOP, costa, costa concordia, disaster preparation, disaster recovery, disaster recovery software, KingsBridge Disaster Recovery, Phoenix software
In 2012, KingsBridge will be focusing on talking about the disruption side of Recovery planning. If you have spent any time in this field, or are new to it you’ve seen the millions of photos of hurricanes, earthquakes, fires and devastating floods. Not to make light of these incidents, but for the most part they aren’t likely to impact your business and as you have no doubt learned “If it isn’t likely, don’t plan for it!” or “Don’t worry, we’ve never had any trouble before so why bother to plan now?”. While both of these are valid excuses, realistically you should be planning for what will impact your business… Namely, “Disruptions” not “Disasters”. Let’s take at what I mean:
These top three issues cause nearly 50% of business disruptions: Power failure, IT Hardware failure and Network failure. Hurricanes, Tornados, Fires and Earthquake combined only account for 15%. – Forrester/Disaster Recovery Journal 2010 Global DR Survey
Power Failures, IT Failures aren’t nearly as catastrophic or sexy to surround your message with. As a result, they get overlooked for the more spectacular disasters. But realistically, how many power failures are you likely to have compared to Earthquakes? Plan for the incidents with the highest likelihood.
Still not going along with this train of thought? Let’s use a “disruption” that is in the news right now: the sinking of the Costa Concordia (off the coast of Italy). Most people would look at this and shrug their shoulders saying that these things happen. True, they do, but it comes as a $95 Million disruption to Carnival’s (parent company) revenue from that ship, the ship will be out of service for a year (if not longer) and Carnival is still paying the $580 Million it took the build the ship! The impact of this incident is being felt around the cruising industry and will likely cancel any chance of profits Carnival hoped to make this year. This doesn’t even touch the 14% share decrease that Carnival suffered this week and satisfy the 36% of booked customers who called with concerns. All told, the cost of this disruption will be almost impossible to calculate. All due to the captain of the ship taking it off course to “show off” to others on the boat.
While this does paint a bleak outlook for Carnival and the cruising industry, it will bounce back (eventually) and people will return to their ships just as they did when the Titanic sank 100 years ago.
Is the sinking of the Costa Concordia an Earthquake or a Fire? No. Outside of Carnival Cruise lines is it considered a Disaster (in the BCP/DRP sense)? No. In the grand scheme of Carnival and the cruising industry is it a disruption? YES! As it is more likely to occur (and have an impact on Carnival) than any fire, earthquake or drought.
How does this relate to your business?
Look at your business from a disruption perspective; snowstorms, power failures, computer failures, etc… These are things that happen every day and will never make the news, but will immediately impact your business. Recovery planning is all about limiting the impact to your business and your bottom line. So the next time you talk about Recovery Planning and just shrug it off with “it’ll never happen to me” thoughts, remember this article and make sure you aren’t going to go down with the ship!
RIP to those who died while a passenger or working on the Costa Concordia.
About KingsBridge
KingsBridge offers private businesses and government organizations a unique combination of industry knowledge and cost-effective disaster recovery / business continuity solutions. KingsBridge products and seminars provide the tools to assess possible threats and create tailored plans which mitigate risks and minimize losses in the event of a disruption to business. KingsBridge is headquartered in Ogdensburg, New York, with an office in Ottawa, Canada. For more information visit us at www.DisasterRecovery.com.

