KingsBridge Blog


Consultant of the Year!

KingsBridge is proud to congratulate our own Skip Williams on being named North American Business Continuity Consultant of the Year by the Business Continuity Institute!

The winners of the 2014 BCI awards were announced at the Disaster Recovery Journal’s SpringWorld show in Orlando, Florida this past Sunday.

The award is a well-earned recognition of Skip’s 15+ years of experience in business continuity and disaster recovery planning.  His passion for the business and dedication to his clients has been the foundation on which KingsBridge has grown into the company it is today; a group of expert BC/DR consultants backed-up by one of the most intuitive and comprehensive software tools on the market, KingsBridge SHIELD.

From all of us here at KingsBridge:  Congratulations Skip!

If you’d like to know more about the Business Continuity Institute and how they improve the effectiveness of BC/DR planning, have a look at their site:  http://www.thebci.org/

About KingsBridge

KingsBridge offers private businesses and government organizations a unique combination of industry knowledge and cost-effective disaster recovery / business continuity solutions. KingsBridge products and seminars provide the tools to assess possible threats and create tailored plans which mitigate risks and minimize losses in the event of a disruption to business. KingsBridge is headquartered in Ogdensburg, New York, with an office in Ottawa, Canada. For more information visit us atwww.DisasterRecovery.com.



Missing critical workforce

Whenever we do onsite consulting work, during the process we discuss with the client “Loss of Critical Workforce” impact to the business.  Each time we ask this question, everyone looks at each other like we are crazy.  However, with most companies being “one deep” in a lot of their positions and cross-training not complete, this is a very real threat! This threat hit home at KingsBridge recently (1 month ago) and we are still working through the impacts.

As everyone is keeping more active these days and more in touch with their youth, KingsBridge has a very active group.  If you haven’t checked out our FaceBook page or Youtube Channel, you might want to!  Exactly one month ago our CEO went to Whistler with some buddies for a mountain biking weekend.  He has done this a number of times before, he has been mountain biking for more than 20 years and was really looking forward to the trip.  For those of you who haven’t been to Whistler (or their mountain bike summer activity), when the snow melts, the chair lifts are still used to carry people up the hill with their mountain bikes.  They are given trails to ride down and have fun on their bikes without having to pedal.

Day one went without a hitch!  Everyone had a great time, everything was “normal”.

Day two was the same.  A bit rainy, but a great time none the less.

Everything changed day three.  After having ridden Whistler for three days, it was getting close to leaving time but everyone was still having a great time.  The sun was out and the trails were in great shape!  It was decided to ride one of the main trails as it had been ridden a number of times before and everyone was very familiar with it!  Unfortunately, our CEO’s luck changed.

He suffered six breaks in the ocular bone, a broken skull, a concussion (out cold for ~10 minutes and no memory for ~26 hours), a small tear in the Carotid Artery and 11 stitches in the forehead.

IMG_0716

He was kept in the Vancouver hospital for 4 days and was out of the office for about a week.  He still cannot focus on multiple things at the same time and we had to reschedule a client onsite the next day.

KingsBridge has returned to “normal” a month later and we are lucky that the injuries weren’t more permanent or impactful.  But a serious lesson was taught to all involved.  No matter what you are doing, no matter what you do at work, every company must account for loss of critical workforce for their critical people!

About KingsBridge

KingsBridge offers private businesses and government organizations a unique combination of industry knowledge and cost-effective disaster recovery / business continuity solutions. KingsBridge products and seminars provide the tools to assess possible threats and create tailored plans which mitigate risks and minimize losses in the event of a disruption to business. KingsBridge is headquartered in Ogdensburg, New York, with an office in Ottawa, Canada. For more information visit us atwww.DisasterRecovery.com.



KingsBridge Shield Series: Plan Markup (episode 17)

In episode 17 of the KingsBridge Shield Series, we’ll learn how to use the Plan MarkUp function in Shield.  We are planning to have these available on Thursday mornings starting at 10AM eastern.  Mark that time on your calendar to learn more about Shield and how it can work for you!

Here is the seventeenth movie, check it out as you might learn new features and see some cool tricks.

About KingsBridge

KingsBridge offers private businesses and government organizations a unique combination of industry knowledge and cost-effective disaster recovery / business continuity solutions. KingsBridge products and seminars provide the tools to assess possible threats and create tailored plans which mitigate risks and minimize losses in the event of a disruption to business. KingsBridge is headquartered in Ogdensburg, New York, with an office in Ottawa, Canada. For more information visit us atwww.DisasterRecovery.com.



KingsBridge Shield Series: Personnel Loading (episode 16)

In episode 16 of the KingsBridge Shield Series, we’ll learn how to use Personnel Loading in Shield.  We are planning to have these available on Thursday mornings starting at 10AM eastern.  Mark that time on your calendar to learn more about Shield and how it can work for you!

Here is the sixteenth movie, check it out as you might learn new features and see some cool tricks.

About KingsBridge

KingsBridge offers private businesses and government organizations a unique combination of industry knowledge and cost-effective disaster recovery / business continuity solutions. KingsBridge products and seminars provide the tools to assess possible threats and create tailored plans which mitigate risks and minimize losses in the event of a disruption to business. KingsBridge is headquartered in Ogdensburg, New York, with an office in Ottawa, Canada. For more information visit us atwww.DisasterRecovery.com.



KingsBridge Shield Series: Import a Database (episode 15)

In episode 15 of the KingsBridge Shield Series, we’ll learn how to import a database in Shield.  We are planning to have these available on Thursday mornings starting at 10AM eastern.  Mark that time on your calendar to learn more about Shield and how it can work for you!

Here is the fifteenth movie, check it out as you might learn new features and see some cool tricks.

About KingsBridge

KingsBridge offers private businesses and government organizations a unique combination of industry knowledge and cost-effective disaster recovery / business continuity solutions. KingsBridge products and seminars provide the tools to assess possible threats and create tailored plans which mitigate risks and minimize losses in the event of a disruption to business. KingsBridge is headquartered in Ogdensburg, New York, with an office in Ottawa, Canada. For more information visit us atwww.DisasterRecovery.com.



KingsBridge Shield Series: Add a New Team (episode 14)

In episode 14 of the KingsBridge Shield Series, we’ll learn how to add a new team in Shield.  We are planning to have these available on Thursday mornings starting at 10AM eastern.  Mark that time on your calendar to learn more about Shield and how it can work for you!

Here is the fourteenth movie, check it out as you might learn new features and see some cool tricks.

About KingsBridge

KingsBridge offers private businesses and government organizations a unique combination of industry knowledge and cost-effective disaster recovery / business continuity solutions. KingsBridge products and seminars provide the tools to assess possible threats and create tailored plans which mitigate risks and minimize losses in the event of a disruption to business. KingsBridge is headquartered in Ogdensburg, New York, with an office in Ottawa, Canada. For more information visit us atwww.DisasterRecovery.com.



Super Bowl and your business

How does watching football on Sunday translate into to-do’s for Monday?  More than 100 million people watched the Super Bowl on Feb 3rd, they were expecting a great game and some good entertainment.  What they got was almost a disaster for CBS.  In the recovery planning business, we are always trying to minimize the likelihood of an incident becoming a disaster.  CBS did an excellent job of this on Sunday.

When the power went out in half of the Superdome and the game was stopped unexpectedly, CBS did a good job of keeping people entertained for the 34-minute delay.  While they likely didn’t plan for the lights going out in half of the building, they did have a contingency plan for the power going out and as a result were able to keep most fans watching the commercials and the announcers.  The numbers aren’t available yet, but they might have sold more commercials because of the extra prime-time viewership the “abnormality” created.

How does this relate to your business?

If you lose power (consistently the biggest threat to business) at your office, plant, etc. are you prepared to maximize the impact and continue with business?  Or are you going to wander around hoping the power will come back on?  With an effective recovery plan in place, you should know exactly what to do immediately after the power goes off.  You don’t have to have the marketing might of CBS, but you also don’t have 100s or millions of people watching your every move on live television.

How does a good recovery plan help business?

A good recovery (such as CBS’s) can actually help market share or increase customers checking out your product.  It was reported the viewership actually went up during/after the outage simply because so many viewers tweeted the outage.  This caused people to tune in simply to see what was going on (everyone likes a incident to rubber-neck).  This increased the total viewers to the broadcast, which will allow CBS to charge more per second for commercials.  Making this a VERY GOOD abnormality for CBS!!

When are you doing your plan?

You saw on Sunday how a good plan helps your business, so why are you waiting to do your plan?  You don’t know when the next power outage is coming and who will tweet about your inability to operate with your usual efficiency!

About KingsBridge

KingsBridge offers private businesses and government organizations a unique combination of industry knowledge and cost-effective disaster recovery / business continuity solutions. KingsBridge products and seminars provide the tools to assess possible threats and create tailored plans which mitigate risks and minimize losses in the event of a disruption to business. KingsBridge is headquartered in Ogdensburg, New York, with an office in Ottawa, Canada. For more information visit us at www.DisasterRecovery.com.




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